Operations & Maintenance Solution
    Publish time 2023-08-15 09:45    
Operations & Maintenance Solution

Wellthinic Technology provides professional, intelligent, and customized O&M (Operations & Maintenance) service systems. By effectively utilizing automated equipment resources, they enhance production efficiency, reduce operational costs, strengthen data security, and boost technological innovation capabilities, laying a solid foundation for the sustainable development of enterprises. They are also a key support in helping companies achieve smart manufacturing and improve their competitiveness.

Hardware Operations and Maintenance:

Customized dedicated cabinets are provided based on actual business needs, offering services such as fault diagnosis, spare parts replacement, emergency troubleshooting, inspections, dust removal, first- and second-line technical support, relocation, and on-site support.

Software Support and Services

Provide a range of services including platform installation, system hardening, data backup, performance optimization, virtual platform setup and policy configuration, data recovery, and data migration.

Value-Added Services

Assist customers in project initial planning, solution deepening, hardware support, system topology design, data backup, data migration, and data center relocation. Additionally, we offer technical consultation and professional technical training services to our clients.

Multi-domain, Multi-brand, Multi-spares

Equipped with a dedicated after-sales operations team and warehouse, we efficiently resolve installation and complex technical issues across different hardware brands through collaboration with experts from multiple fields. Our maintenance and warranty response is prompt, with on-site arrival within 6 hours in the Jiangsu-Zhejiang-Shanghai region.

7*24

Provide 7*24 telephone technical support. By utilizing remote access, on-site engineers and clients can directly obtain real-time factory expert resources, reducing fault resolution time and improving response and problem-solving efficiency for customer needs.

on-site services

For planned projects such as installation, upgrades, networking, and data migration, our team will dispatch professional IT engineers to provide on-site services at the client's location.For planned projects such as installation, upgrades, networking, and data migration, our team will dispatch professional IT engineers to provide on-site services at the client's location.



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